7 days a week from 6:00 am to 8:00 pm
Last updated: January 2025
Welcome to BabyPlanet South Africa, a subsidiary of HumTech (Pty) Ltd Reg Number: 2023/098180/07! Please review the following terms and conditions that govern your use of our website and the purchase of products from BabyPlanet.
By accessing or using our website (www.babyplanet.co.za), you agree to comply with and be bound by these terms and conditions. If you do not agree to these terms, please do not use our website.
1. General Information
Company Name: BabyPlanet, a subsidiary of HumTech (Pty) Ltd Reg Number: 2023/098180/07
Address: 28 Thornton Road, Westdene, Johannesburg, Gauteng 2092, South Africa
Email: info@babyplanet.co.za
2. Product Information and Availability
We strive to provide accurate descriptions and images of all products available on our website. However, we do not guarantee that product descriptions, pricing, or other content are error-free, complete, or current.
All products are subject to availability, and we reserve the right to limit the quantity of items sold or to discontinue items at any time without prior notice.
3. Pricing and Payment
All prices on the website are displayed in South African Rand (ZAR) and are inclusive of VAT unless otherwise stated.
Payment for products is processed securely through PayFast, Yoco, or other payment gateways as provided on the website. By placing an order, you agree to pay the total amount including applicable taxes, shipping, and handling fees.
4. Shipping and Delivery
We currently offer standard shipping within South Africa.
Delivery times may vary depending on the destination, and we aim to process and ship orders within 1-3 business days. However, delays may occur due to unforeseen circumstances or during busy periods.
Shipping fees are calculated at checkout based on the delivery address.
5. Returns and Refunds
We want you to be satisfied with your purchase. If you are not happy with your order, you can return it within 14 days of receiving the product for a refund or exchange.
To qualify for a return or exchange, items must be unused, in their original packaging, and in resalable condition.
Certain items such as opened toys or personalized products may not be eligible for return.
6. Privacy and Security
BabyPlanet values your privacy and is committed to protecting your personal information. We collect information to process your orders and improve your shopping experience.
Your payment information is processed securely through trusted payment gateways and is never stored on our servers.
For more information, please review our Privacy Policy.
7. Intellectual Property
All content on the BabyPlanet website, including but not limited to text, images, logos, trademarks, and product designs, is owned by HumTech (Pty) Ltd or its content providers and is protected by intellectual property laws.
You may not use, copy, reproduce, or distribute any content from the website without prior written consent from BabyPlanet.
8. Limitation of Liability
BabyPlanet is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website or products, including but not limited to any damages arising from data loss or technical issues.
9. Changes to Terms and Conditions
BabyPlanet reserves the right to modify or update these terms and conditions at any time. Any changes will be posted on this page with the updated date.
By continuing to use the website after such changes are posted, you accept the modified terms.
10. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of South Africa. Any disputes relating to these terms will be subject to the exclusive jurisdiction of the courts of South Africa.